Refund policy

Exchange Policy

* Due to the size and delicate nature of our products, we do not offer exchanges, as repeated handling may affect their condition.

* Instead, we offer a more considered experience through our try-at-home approach, allowing you to make your decision with full confidence before purchase.

⸻

Refund Policy

* Refunds are only applicable in the case of a manufacturing defect.
* If your item arrives damaged or defective, please contact us within 48 hours of delivery and provide clear photos.
* Once verified, we will arrange either a replacement or a full refund, depending on the situation.